Shipping policy

Shipping Policy

Order processing: All orders are processed within 1 to 2 business days after they are placed. Orders placed on Sundays or public holidays are processed on the next business day.

Delivery time: Delivery usually takes 3 to 5 business days within major cities and 5 to 7 business days for other areas. During sales, holidays or bad weather, deliveries may take slightly longer.

Shipping charges: Shipping charges, if any, are shown at checkout before you place your order. Free shipping offers, when available, are applied automatically at checkout.

Cash on Delivery: Cash on Delivery is available nationwide. Please keep the exact amount ready when your parcel arrives. Our team may call or message you to confirm your order before dispatch.

Order tracking: Once your order has been shipped, you will receive a confirmation with your tracking number so you can follow your parcel until it reaches you.

Incorrect address: Please make sure your shipping address and phone number are correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details.

Damaged parcels: If your parcel arrives damaged, please take photos and contact us within 48 hours of delivery so we can resolve the issue quickly.

If you have any questions about your delivery, please contact us through our Contact page.